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20th December 2012

Full time Asycuda World help desk to solve urgent operational issues is now in place at Sri Lanka customs. The telephone number is 0714789010

Sri Lanka Customs has emphasized that most of the errors have occurred in the system due to the lack of awareness and training. All necessary guidelines are available on the Customs Website site as well.

Sri Lanka Shippers' Council would be happy to address your concerns and to facilitate trade more effectively. Please forward your concerns to reach us on the contact details given below or contact customs direct.

Issues discussed and the solutions given by Sri Lanka Customs are enclosed for your reference,

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